In this day and age, organizations are data rich. But that doesn’t mean anything if they don’t do the right things with it. In the first of a series of conversations, Stephan Thun, CEO Europe of MaritzCX, discusses how organizations can make the most of their treasure troves of big data to make their customers’ experiences better. You can watch the video below:
If you are lost in a wealth of big data and think that we could help you to make the most of it please get in touch. Otherwise look out for the more next week, when Stephan will discuss the importance of advertising.