MaritzCX Promotes Employee & Business Success with an “Agile” Workplace
The overall goal of the agile method is to adapt to change and deliver working software as quickly as possible. And although quality paired with speed is the main goal, it is important to note that employees are humans and they have personal needs that must be met in the workplace, in order to create a positive company culture and environment. Such needs include: being properly trained, listened to, and valued.
Bruce Arnett, CTO at MaritzCX said that, “The difference between an engaged employee and a disengaged employee is not a 10 or 20 percent improvement. It’s a 200 percent difference. A key way to get the best work and make your workers feel engaged is to value them, to invest in them.”
Recognizing that employee engagement is necessary for the agile movement, MaritzCX, and the Engineering team specifically, has invested in their employees by using a custom-learning path tool, the technology skill platform PluralSight.
Combined with advanced analytics and the ability to move at their own learning pace, individuals and teams are developing new skills that lead MaritzCX to success; regardless of the employee’s starting skill level or office location.
“We have teams across the world, and it can be challenging to know exactly what skills all of our employees possess,” said MaritzCX Engineering Manager Sarah Borden. “Sometimes I have a team member who specializes in an area that I’m not completely familiar with, so it’s hard for me to be able to help them grow or help them through their challenges.”
With Pluralsight, MaritzCX has greater visibility into workforce skills for employees, resulting in an improved organizational structure. It has shortened on-boarding time and helped make the workforce more engaged by using custom channels to divide employees into chapters and guilds, and then assigning them a subject matter expert to curate content relevant to their specific needs.
At MaritzCX, having an agile work environment where teams can adapt to meet the needs of the product has solidified efficiency and completion speed of projects. However, being agile is not just about technology. The human interaction and communication prove to be just as important, and equally necessary for working results.
Below are some MaritzCX agile best practices that businesses can start implementing today in order to achieve a thriving, adaptable work environment.
5 Agile Best Practices to Help You Get Started
1. Daily Team Meetings
Maintain consistent, open communication that hold workers accountable for daily progress. Meetings also give employees the opportunity to share and brainstorm ideas together. Sharing ideas between teams will allow everyone to say up to date with what each team is thinking and doing.
2. Live Demonstrations of Project Progress
Show everyone where the project is headed, long before completion. This allows for changes to be made as the project develops, instead of making drastic changes later with a finished project. Simply put, the clay is easier to mold before it hardens, not after.
3. Share Feedback
Be inclusive and talk with your team when you hear from customers. This feedback allows employees to understand the customer’s journey and make meaningful changes. Sharing the good feedback, as well as the bad, can help employees to celebrate successes while also tackling problems with greater understanding.
4. Use Cross-collaboration Platforms
Sites like Pluralsight allow employees to work on the same project around the world, utilizing their unique skills and abilities where needs be.
5. Give Employees Freedom in Their Workspace
It’s crucial for employees to feel appreciated and valued. It’s important for employees to have space that isn’t stifling to complete projects. They need to be able to socialize, unwind their minds if necessary, and to re-charge throughout the day. Adequate breaks, snacks, and the ability to freely share ideas without being judged is a good place to start.
Overall, having an agile work environment will empower every employee to do their best work, and feel supported for it.
Unfamiliar with the Agile Workspace Method?
The approach to project management with an actual definition, “agile” has become a business buzzword, along with the likes of “synergy,” “thinking outside the box,” and “adaptation.” Having an agile work environment is to create a space that can be adapted to various company and business needs at any given time.
Overall, the agile work environment is about developing a mindset that’s adaptable to change; one that supports a continuous and flexible response from individual employees regarding their respective tasks. And produces more positive work results, encourages effective communication, and inspires a healthier and happier work environment.
What Sets an “Agile” Environment Apart?
According to research by Price Waterhouse Coopers, agile projects are 28% more successful than traditional projects. The human-to-human communication in an agile working environment helps teams during times where conditions are changing. Cross-team collaboration can serve as a huge support system, providing on-site, immediate training from leaders or other employees as it is needed.
In a traditional business model, evaluations often come after a task is completed or a project is finished. But with an agile model, the evaluations occur frequently and during the project, designed to encourage the future direction when efforts are most meaningful.
This allows employees to learn as they go and solve problems proactively. It gives them more control over the way they work, and who they work with; all of which positively influences the employee experience. The Agile model provides for a custom learning path, combined with skills analytics, to ensure all team members are well-versed in the right tools to get the job done. It also helps employees to develop new skills that will move the company ahead, and increase job satisfaction, regardless of their starting skill level.
So, is your business ready to become agile?