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Mike Sinoway

As the president and chief executive officer of MaritzCX, Mike Sinoway leads company strategy and operations. This role complements his passion for technology and innovation, customer centricity and satisfaction, and team coaching and development. Mike has more than two decades of experience building successful service and technology businesses. Twenty-five years ago, he gained a rock-solid foundation in statistics and research as manager of research services for the Walt Disney Company. To this day, Disney remains his leading benchmark for best practices in customer experience.