MaritzCX “Survey on Surveys” Measures Increase Customer Feedback Requests Survey Results Provide Valuable Customer...
More people in today’s world have smartphones than have toothbrushes. In many developed countries, smartphone penetration is at or above... View Article
QR Codes Offer Convenience, Choice, and Enjoyment When Giving Feedback A well-known automotive manufacturer, and MaritzCX client, was interested in... View Article
Click here to read the 1st part of this series. QR Codes on Receipt-Based Invitations Increase Response Rate For over five... View Article
MaritzCX “Survey on Surveys” Measures Increase Customer Feedback Requests Survey Results Provide Valuable Customer Insight Unbiased feedback is a precious... View Article
June 29, 2007 changed the CX industry. Any guess as to the product introduced a little over 10 years ago... View Article
This is my first time attending TMRE conference. I’m excited to attend the conference and am particularly interested in learning... View Article