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Justin Thompson

Justin Thompson is the vice president of product strategy for MaritzCX. Thompson’s responsibilities include defining and building innovate, next-generation products that achieve the tangible business outcomes for the customer experience (CX) and business professionals. Previously, Thompson led JetBlue’s award-winning Voice of Customer (VoC) program. He was project lead for the redesign of JetBlue’s highly successful loyalty program, TrueBlue, a variable revenue-based model that provided high value to both customers and the airline.