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Jesper Jørgensen

Jesper is one of the Nordics’ most experienced specialists in the development and measurement of customer loyalty - including NPS, Net Promoter Systems, Customer Journeys, Service Design and Customer Experience (CX). As a CX strategy consultant, he has led over 50 projects in global B2B companies and B2C companies with direct customer relations (especially finance, service, telecommunications, media and technology companies) among the 100 largest Danish companies.