This article was originally published by ESM. You can view the article here. Technology...
Surveys are a great way to collect information about people's perceptions, opinions, thoughts, attitudes, etc. However, the trick is making sure that you're asking your questions the right way in order to get the data that you need, as well as ensuring that the people who take your survey will all interpret your survey questions the same way. To help you get started, below are 12 qualities of good survey questions to keep in mind when writing your surveys.
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Surveys are a great way for customers to candidly share the story of their experiences. When used correctly, surveys can... View Article
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