Bryan is a Managing Director with Protiviti’s Business Performance Improvement practice and a core leader in the firm’s customer experience solutions. As an analytical, results-driven senior level global strategy and execution executive with over 20 years of experience working in and serving clients across industries, Bryan focuses on delivering exceptional results for his clients through his deep expertise in strategic initiatives and planning, quantitative and qualitative market evaluations, customer experience, project management, enterprise wide risk assessments and execution.