Gutenberg 2.0

The genius of Johannes Gutenberg’s printing press was in its ability to radically increase the distribution of information. No longer were scribes required to hand transcribe documents, complete with errors. Information could now be quickly and flawlessly mass produced. It was a radical innovation in information distribution, and arguably the beginning of the information age.... View Article

October 7, 2015 By: Dave Fish

The Other Half of the CX Glass

  “When I did good, I heard it never. When I did ill, I heard it ever.” This was the idiom on a placard that hung on my grandmother’s kitchen wall for over 30 years.... View Article

September 21, 2015 By: Dave Fish