We'll just need a little more information in order to optimize our services and communications for you:

We'll just need a little more information in order to optimize our services and communications for you:

Become a MaritzCX Mystery Shopper

Earn Extra Money. Get Paid to Shop

Can you spot excellent customer service? Have you ever left a store and felt your experience wasn’t quite as good as it probably could have been? Become a MaritzCX mystery shopper and help businesses shape their customer experience.

Become a mystery Shopper Now

You Decide When, Where, and How You Want to Work

Work on-the-go, shopping for places you would already visit

Set your own hours and work at your own pace

Have fun and help companies improve customer service

Getting Started Is Easy


When you become a mystery shopper for MaritzCX, you’ll act as the eyes and ears of the stores you shop at, giving them valuable insight into where they got it right and where they need to improve their customer experience. Ultimately, what you do will enhance the shopping experience for everyone.

So, get your mystery shopping career started by signing up today. Once approved, we’ll provide you with mystery shopping opportunities near you and the details you need to get started. You’ll then report your findings back to MaritzCX through our app or shopper portal. Signing up is easy and free!

Let’s work together to help organizations deliver exceptional customer experiences!

Enterprise Mystery Shopping

MaritzCX has been managing mystery shopping programs for over 35 years. The MaritzCX approach to mystery shopping
means you can get near real-time insights on the execution of your brand and operating standards.

Our mystery shopping teams understand your industry, including specific customer triggers, performance benchmarks, and other channel nuances. As a result, they know how to collect the deep, meaningful insights that enable you to make concrete, measurable CX improvements. MaritzCX conducts more than 500,000 mystery shopping experiences every year, so we have the scope and the experience to meet your toughest requirements.

Let MaritzCX help your enterprise business gain an unbiased source of insight across all your customer channels