To Internet Bot or Not as Part of Your Mystery Shopping Solution
Why & When to use Bots? Bots have been garnering a lot of attention recently. The majority of coverage has been positive but it ha... Read >
The high tech world knows that customers have more and more options. Find out how MaritzCX solutions can put you in touch with the people using your product, help you capture their feedback, and prioritize the improvements most important to your business.
“I help guide our company’s strategy by empowering decision makers with clear customer insight.”
“In a world where products and process can be quickly replicated, our intense focus on the customer experience is what continues to give us a strategic competitive advantage.”
“I help my team solve customers’ issues efficiently and quickly. We collaborate with our product and operations teams to find long-term solutions to customer problems.”
“I understand where our product experience is falling short and what we can do to change that. I discover ideas for new product innovations as I study the trends in our customer feedback data.”
Thought leadership and best practices on our blog, the CX Café