After years of incomplete CX maturity assessment models, MaritzCX developed CXEvolution® – the market’s solution for linking CX to tangible business outcomes.
Join MaritzCX’s Senior Director of Consulting Services, Stacy Bolger, and Lisa London, Director of Strategic Consulting, for a webinar that will discuss how the CXEvolution study fuelled the CX success stage framework. You will also receive a sneak peek at how CXEvolution functions within a company’s roadmap and ties CX initiatives directly to financial performance indicators.
Join the webinar and receive the following information:
- Overview of the CXEvolution success stages
- How CXEvolution functions within an organisation’s business model
- What the deliverables are upon implementation and rollout
- Sneak peek of the proprietary business case framework
Find out why your organisation needs a CX framework that ties to key financial performance indicators.
*CXEvolution surveyed 5,000 CX practitioners to identify how CX programmes perform. A thorough analysis was completed against this proprietary CX data to identify connections to financial results.