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SocialCX: Make Social Media a fully-integrated Tool of Your CX Programme

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Every day, thousands of your customers rate, review, and discuss their experiences on countless social media and online review sites. In theory, this uniquely honest and prolific source of feedback should produce a wealth of valuable  Customer Experience (CX) information and insights. But in practice, CX professionals often struggle to make social media feedback a meaningful, fully-integrated piece of their customer experience programmes.

SocialCX™ from MaritzCX closes this gap by helping you turn the flood of notoriously chaotic social media into a useful, well-behaved and fully integrated source of CX insights and information.

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

Reliant
Qantas
AT&T
rei
citi grey
BMW
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Make Social Media Feedback an Indispensable Part of Your CX Programme

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