The results are in, and we’re excited to announce we have achieved the status as a Leader in the Forrester Wave report, being recognised for aligning technology, research services and relationships.
See what our customers shared:
“Customers we spoke with spoke highly of [MaritzCX]’s strong partner approach, as well as their combination of technical and consulting expertise;
another highlighted the platform’s predictable costs and text- and emotion-analytics features.
The report also found that “MaritzCX adds value by acting as a “one-stop shop” for clients who are looking for both a CFM [Customer Feedback Management] platform and a strong research services firm.”
As part of its overall ranking as Leader, MaritzCX achieved the 5 out of 5 scores in the following evaluation criteria:
- Share of Enterprise clients
- Customer retention
- Text analytics
- Basic and advanced statistical analyses
- Professional service offerings
- Flexibility to accommodate change
- Asia Pacific support
- Asia Pacific presence
And many more!
To find out why MaritzCX would be the perfect Customer Experience partner for you, please contact us at firstname.lastname@example.org.