MaritzCX Named Leader in Major CX Reports

MaritzCX received among the top scores for Customer Retention, Text Analytics, Flexibility to accommodate change and 12 more criteria.

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MaritzCX in the MarketplaceThe results are in, and we’re excited to announce we have achieved the status as a Leader in the Forrester Wave report, Gartner VOC Guide and AMA Market Research Gold Report – being recognised for aligning technology, research services and relationships.

See what our customers shared:

“Customers we spoke with spoke highly of [MaritzCX]’s strong partner approach, as well as their combination of technical and consulting expertise;

another highlighted the platform’s predictable costs and text- and emotion-analytics features.

The report also found that “MaritzCX adds value by acting as a “one-stop shop” for clients who are looking for both a CFM [Customer Feedback Management] platform and a strong research services firm.

As part of its overall ranking as Leader, MaritzCX achieved the 5 out of 5 scores in the following evaluation criteria:

  • Share of Enterprise clients
  • Customer retention
  • Text analytics
  • Basic and advanced statistical analyses
  • Surveys
  • Professional service offerings
  • Flexibility to accommodate change
  • Asia Pacific support
  • Asia Pacific presence

And many more!

To find out why MaritzCX would be the perfect Customer Experience partner for you, please contact us at salesapac@maritzcx.com.

SOME OF THE WORLD'S BEST BRANDS TRUST MARITZCX

BMW
foxtel
dell
bnz
sparknz
origin

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