Looking for a way to stoke passion for the customer throughout your organisation? Let’s talk about leveraging curiosity to develop CX advocates and the imperative next step – making the most of their engagement through meaningful dialogue and healthy conflict.
Join Washington State Employee Credit Union (WSECU) and MaritzCX for a case study presentation on how this forward-thinking credit union encourages a corporate culture that enhances the organisation’s ability to deliver outstanding CX to its members.
Member Experience Architect, WSECU
CX Solutions Strategist, MaritzCX
Join this webinar and you’ll learn how to:
- Better understand your corporate culture
- Empower, engage and align teams for CX
- Identify how to maximise CX people potential
The WSECU case study will help you understand the true value of people, human-centered design, and teams striving to serve people well.