Join Jason Macedonia from MaritzCX and Kristina Glynn from Maritz Motivation Solutions for a sneak peek at our newest joint offering: Employee Experience Monitoring. More than ever, Customer Experience and Employee Engagement is a strategic priority for companies. Employee Experience Monitoring combines behavioural & data sciences with modern technology, action planning, and programme interventions to make an impact on engagement measures.
Purpose Driven Culture Inspires Results
During this webinar, we will focus on how you can structure your employee listening strategy to identify specific areas of improvement that make your prioritisation and planning activities easier.
In this actionable webinar, you’ll learn:
- Organisational Culture – Point of View
- Connections between CX & employee engagement
- Understanding expectations and identifying ‘delighters’ in employee and customer experiences
- Traditional employee engagement measurement
- Employee Experience Monitoring
- Transform feedback into data driven employee engagement strategies
- Dashboards that prove the ROI of programme investment on employee engagement KPIs
- How to support of a continuous access, plan, and implementation cycle
Director of Product and Solution Management, Maritz Motivation Solutions
As Director of Product and Solution Management for Maritz Motivation Solutions, Kristina brings her extensive Product Marketing and Management experience from over 12 years with Maritz Motivation Solutions to bear in our technology with practical application of employee recognition and motivation principles through everyday tools. She facilitates the introduction of new and innovative solutions through Maritz Motivation Solutions, and supports the team in its design and implementation in the context of our clients’ programme goals and objectives.
Jason Macedonia, MBA
Senior Director, Employee Engagement Services, MaritzCX
As the Senior Director of Employee Engagement Services of MaritzCX, Jason leads company strategy, design and administration of Employee Engagement programmes. With a background in organisational development and experience measurement, this role complements his passion for technology driven capture of insights used to drive organisational innovation, improve customer loyalty, strengthen employee engagement and assess organisational culture.