Cracking the Patient Experience Conundrum

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The Innovative Approach to Amplify Your Patient Experience

Patient experience has become increasingly important within the healthcare industry.  Many hospitals are finding their patient experience programs struggle due to the increase in options for measuring and reporting, lack of flexibility in data collection and internal reporting, and inadequate action plans.

As a leading customer experience provider, MaritzCX has combined lessons learned with our expertise in healthcare to offer new and innovative approaches that can take your patient experiences to the next level.

Join us as we share our insights to patient experience surveying in an effort to break the mould when it comes to surveying your patients.

What you will learn by attending:

  • How to address the common challenges of current patient experience programs
  • Tips for a successful patient and employee centred approach
  • How customer experience best practices can inform patient experience initiatives
  • What the latest technology and research can do to help you achieve your patient experience goals

MaritzCX has leveraged decades of experience to build a more effective, all-inclusive patient experience platform. This webinar delivers insights to enhance your patient experience program and overall hospital business results.

Don’t miss this opportunity to see how our approach is changing the trajectory of the patient experience space.


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MaritzCX is the world’s only full-service customer experience company that combines technology, data, and research expertise to make sure the right people in your organization can understand and respond to every customer experience in real time.

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See why MaritzCX was named a Leader for Employee Experience Management