Awards & Recognition

MaritzCX is known as a customer experience leader with international recognition in prominent press outlets, industry reports, and awards programs.

MaritzCX is one of the most awarded CX partners in APAC because we consistently deliver outstanding outcomes and provide exceptional service to our clients and partners.

We have been celebrated in a range of awards programs – from prestigious business awards with rigorous assessment processes such as The CX Awards, to industry specific awards decided by editorial leaders such as the CX Network’s Elite Awards.

MaritzCX was awarded the CX Partner of the Year at one of the most prestigious industry advocates in Asia Pacific, the CX Awards. These are the ultimate accolade in CX to benchmark, recognise and celebrate CX excellence and innovation in the Asia-Pacific region.

WINNER
CX Partner Of The Year 2019

Customers' Awards:

WINNER
CX Team
Of The Year
2019

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WINNER
CX Leader
Of The Year
2019

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WINNER
Best CX Transformation 2019

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FINALIST
Best
CX Initiative
2019

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FINALIST
Best
Employee Experience
2019

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FINALIST
Best CX Transformation 2019

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FINALIST
Best Use of Customer Data & Insights to Improve CX 2019

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FINALIST
Best Use of Customer Data & Insights to Improve CX 2019

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“Having our work recognised by an expert judging panel is a huge achievement as we continue to accelerate our business expansion and customer acquisition in the region. The CX Partner of the Year award is a testament to the effort and dedication of the MaritzCX ANZ team which consistently creates amazing programs with our clients.”
– David Blakers, Managing Director, MaritzCX
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CX Elite Awards, London

CX Network, one of the global leaders in premium content for customer experience professionals, announced awards designed to champion the outstanding work by professionals who are positively impacting customer experiences and have successfully led CX initiatives within their organisation.

WINNER
Best
CX Transformation
2019

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WINNER
Best Use Of
Data & Analytics
2019

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WINNER
Best
CX Innovation
2019

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“These awards are clearly a testament of MaritzCX’s unique position providing the best partnership approach to its clients – it is not just a tech play, it is the partnership and the focus on the success of its clients that make MaritzCX stand out.”
– Stephan Thun, CEO International, MaritzCX

Major CX Industry Reports

MaritzCX has been recognised in leading reports by Forrester, Gartner and the American Marketing Association (AMA).

Only MaritzCX offers both technology and expert services – We are unique in the CX landscape, and better equipped to drive high-value CX programs. As a result only MaritzCX is named as a leading company in CX technology reports (Forrester Wave, Gartner VoC) AND the market research global top ranking reports. This validates our stance as a unique partner in the CX landscape.

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FORRESTER CX WAVE REPORT

  • Named a Leader in Customer Feedback Management Platforms in Asia Pacific
  • Leader of Enterprise Customer Base and Overall Market Presence
  • Leader of Text analytics, Customer retention, Advanced statistical analyses, Surveys, Usability
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GARTNER MARKET GUIDE, VOICE OF THE CUSTOMER FIRMS

  • Leader with over 450 enterprise customers; the most customers utilising cross-domain capabilities
  • Leading Vendor in Reporting and Analytics and Professional Services
  • The only vendor to place on the Gartner report and the Gold’s Top 50 Market Research Report
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AMA GOLD TOP 50 GLOBAL MARKET RESEARCH REPORT

  • Named 14 out of 50 in revenue in 2018; approximately 25% of revenue from international markets
  • The only vendor to place on this report and on CX technology reports

Learn more about MaritzCX’s unique stance in the CX vendor landscape:

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