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of the Year
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MaritzCX Named Leader In Forrester WaveDOWNLOAD REPORT
Unlock the Value of Your Customer Experiences
Drive Billions in Growth and Incentives
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Use Your CX Data to Make Smarter Business Decisions
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Our (Not-So-) Secret Sauce
It’s a ‘yin and yang’ thing. The most successful customer and employee experience programs have great technology, research and consulting services working in concert to drive better results. While others may try to do this, MaritzCX delivers the goods daily.
EXPERIENCE MANAGEMENT SOFTWARE FOR BIG BUSINESS
A global platform for complex, multi-program, omni-channel experience management programs at scale.
Enterprise Consulting and Research Services
Decades of experience help to overcome every quandary, and capitalise on hidden opportunities.
More Than Surveys and Scores – Action Is the New Boss
Taking the right action on CX and EX insights is a defining trait of an effective experience program. We work with you to map and link every part of your experience program to actions that drive high-impact results.
The Clear Leader of Enterprise Experiences
Choosing the RIGHT Partner
Choosing the right experience partner can make your life easier. Insist on a CX/EX management partner that has delivered success to the world’s largest enterprises.
Drive the Value of Your Experiences Higher
MaritzCX offers experience management technology and research services for big businesses. You deserve customer and employee experience programs that drive high value and high return. We help you achieve increased retention and lifetime value through our software platform integrated with our research services and best practices.
“The dashboards have been brilliant, easy-to-use and set up, and we can cater them to different audiences internally. This has saved us an enormous amount of time and massively lifted the profile of the VoC program in-house, to the point where it has a spot in the boardroom now”
“Setting up a CX program that delivers results requires more than simply finding and implementing a technology platform. MaritzCX proved in every way to be the ideal partner for us. The team took the time to understand our business. They seamlessly fit into our culture and their previous experience, technology and research expertise are unmatched.”
“MaritzCX has helped us think through the end goal so we can take better advantage of our channel feedback. They’ve helped us better understand our wholesalers and retailers so we have a more holistic view.”