Combined Company will Deliver Extraordinary Capabilities
to Drive Results for the World's Leading Brands
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rev up
your roi
Create and enable customer and employee experience programs that drive ongoing and measurable business value, because proving ROI matters to the success of every practitioner and program.
A global platform for complex, multi-program, omni-channel experience management
programs at scale.
Decades of experience help to overcome every quandary, and capitalize on hidden opportunities.
Taking the right action on CX, EX, and PX insights is a defining trait of an effective experience program. We work with you to map and link every part of your experience program to actions that drive high-impact results.
MaritzCX offers customer, employee, and patient experience management for big businesses. You deserve experience management programs that drive high value and high return. We help you achieve increased retention and lifetime value through our software platform integrated with our research services and best practices.
Thought leadership and best practices from the place where top practitioners publish and share: CX Café.
Text analytics, also known as text mining, is a technology that turns that unstructured information into structured information so that... Read >
“MaritzCX has helped us think through the end goal so we can take better advantage of our channel feedback. They’ve helped us better understand our wholesalers and retailers so we have a more holistic view.”
“Meaningful interactions are fundamental to loyalty, and long-standing customers…we are looking at ways to increase meaningful contact with our customers, as well as looking to simplify and ensure consistency.”
“We see a strengthened commitment from management and throughout regional Dräger business locations. With our new CX strategy developed jointly with MaritzCX, we have gained higher satisfaction rates for our customers and also our affected employees.”
